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Shipping Policy

Free Shipping

Products with free shipping will be shipped practically anywhere in the continental United States with no cost to you via Fed Ex or common carrier. Free shipping is not available outside the continental United States. If you live in Alaska, Hawaii, or in a remote area (like an island) that requires special shipping, please call us to place your order and get a shipping cost quote - 1-888-331-5344. For international orders, please see below.

Products Under 100 Pounds

All products under 100 pounds without free shipping will be shipped anywhere in the continental United States via Fed Ex. We have found Fed Ex to be the most reliable carrier for getting your product safely delivered. Shipping charges are calculated automatically at time of purchase based on weight and shipping location, and added to your order.

Products Over 100 Pounds

All products over 100 pounds without free shipping are shipped by common carrier. Please call for shipping charges at the time of order: 1-888-331-5344.

Alaska, Hawaii, and U.S. Territories

Please call to place your order and get a shipping quote - 1-888-331-5344.

International Orders

Due to shipping costs and a variety of other reasons, we are only able to ship select larger items to an address outside of the United States at this time. Items we might be able to ship internationally include large capacity load banks, big mobile generators, and high amperage transfer switches. Please call to inquire - 1-888-331-5344.

Signature Required

A signature is required for delivery of all generators.

Express Shipping

Express shipping may be available for some products. Please call to inquire: 1-888-331-5344.

Shipping to California

Some engine-powered products cannot be shipped to California because they do not meet the emission standards of the California Air Resources Board (CARB).

Damaged Shipments

If an item arrives damaged, please refuse shipment and contact us immediately.