Shipping

All domestic orders under 100 pounds will typically ship via Fedex Ground Parcel . Shipping charges will be calculated instantaneously and added to the order.

All other shipments over 100 pounds will be shipped by common carrier or trucking companies. The customer must call for shipping charges at the time of order.

All freight charges will be at actual cost.

If package arrives damaged, please notify the carrier immediately. Steadypower.com must be notified of any damaged or missing merchandise within 10 days.

Returns

Returns will be accepted within 30 days from the date of purchase with its original invoice, in its original box in un-used condition. No returns on special orders.

Returns must have prior approval from Steadypower.com.

Steadypower.com will issue a full refund less a 15% restocking charge for returned merchandise that meets the above conditions. If the return is the result of an error on our part, the restocking charge will not apply. Shipping costs will be refunded only if the return is a result or our error.

Order Cancellation

If an order is cancelled before shipment, there will be no charge.

Orders cancelled after shipment are subject to a 15% restocking charge plus freight and insurance to return the merchandise, with the exception of errors on our part.

All order cancellations must be sent to us by email.